DocuGuest for GuestPro

GuestPro connects to DocuGuest in two ways. Pick whichever fits your workflow, you can use both side by side.

Mobile: scan from any Android phone or tablet at the front desk or on the go.
Desktop: open DocuGuest directly inside a GuestPro reservation and scan with the computer's webcam.

Mobile

1. Install the app

Install DocuGuest from Google Play on any Android device.

2. Enter your activation code

Open the app, tap Settings from the home screen, paste the activation code GuestPro provided you into the Code field and tap Check code. The code links every scan from this device to your GuestPro account, and your property's name appears under Property.

DocuGuest mobile Settings screen with the Integration section: the Code field, Property with the hotel name and Managed by GuestPro

3. Scan into a room

Once linked, the home screen shows Bookings with your GuestPro bookings. Tap the guest's room, scan their document and tap Send: the guest is saved straight into that room in GuestPro, nothing to pick on the other side. See Bookings for the details.

Bookings list on the phone with today's and yesterday's GuestPro bookings, each room with its guests counter

4. Or scan without a room

Tap Scan Document on the home screen to scan without picking a room first:

Document scanner: camera capture for passports, ID cards and MiDNI QR codes.
NFC Reader: chip read for modern passports and DNIe cards, once it's turned on in Settings.

When the result screen appears, tap Send to push the data to GuestPro.

Scan result on the phone with extracted document fields and Send / New scan buttons

These scans wait in GuestPro until you assign them to a guest. Open the guest you want to fill in. Click Documentos escaneados at the top of the panel and pick the scan you just sent. The fields are loaded into the guest record automatically.

GuestPro Huésped modal after a scan has been imported. Top row of buttons: Fotografiar documento, Documentos escaneados, Escanear documento, Cargar contacto. Below: a row showing the imported guest "Carmen Espanola Espanola", país España, document I / 99999999R. Underneath, the Principal tab is open with form fields (Habitación, Tarjeta, Nombre, Apellidos, Email, Teléfono) ready to be saved

Desktop

If your reception has a computer with a webcam (or a document camera), you can scan straight from the GuestPro reservation without the phone. The DocuGuest button shows up in two places.

From a room (recommended)

Open the reservation, go to Habitaciones, scroll to the guest you want and click DocuGuest. The scanned data is attached to that guest automatically.

GuestPro reservation with the Habitaciones tab open in the side menu. The room details fill the main panel (room type, dates, occupancy, rates). At the bottom, the guest row shows "Espanola Espanola, Carmen" with a Tarjeta principal next to it. Below the guest row, an "+ Añadir huésped" button sits beside a highlighted "DocuGuest" button

From the Guests tab

You can also open DocuGuest from Huéspedes. Use this when the reservation has a single room, the scan is then assigned to the room automatically.

GuestPro reservation 4619163 with the Huéspedes tab highlighted in the side menu. The Huéspedes panel lists one guest "Espanola Espanola, Carmen" assigned to room 1 (Habitación Doble Vista Mar). Below the table, action buttons including a highlighted "DocuGuest" button

For multi-room bookings, use the Habitaciones tab instead so each scan goes to the right room.

The scanner

The scanner opens as a modal on top of GuestPro. It's the same scanner described in the Desktop guide.

DocuGuest scanner in a modal on top of a GuestPro reservation, with the GuestPro sidebar visible behind. Tabs at the top: Scan, Upload, Scan Guide and Get a Cam. The Scan tab shows a live camera view with an ID card inside the frame corners and its MRZ readable, the camera settings button, a large SCAN button and the document type selector, set to Auto. On the right, an empty Scan history. GuestPro's Cerrar button closes the modal

You can scan several documents in a row, or upload pre-scanned files for bulk processing, handy for groups. Both live scans and uploaded files are loaded into the reservation automatically, refresh the reservation in GuestPro to see them.

See the desktop guide for details on file upload, camera selection and reporting bad scans.